Rating Notes

How does note rating work?

Notes will be publicly displayed under a post if they are deemed generally helpful. Users will be asked to rate a note as “helpful”, “somewhat helpful”, or “unhelpful”.

These ratings will then be reviewed to decide which notes are published.

Rating Guidelines

Ratings help determine which notes provide value and should be shown on Redpanda, and which ones are not useful and should not be shown.

Great notes offer valuable context to posts and help users become more informed. But what makes a note helpful?

Characteristics of Helpful Notes

• References credible, high-quality sources
• Written in clear, easy-to-understand language
• Directly addresses the claims in the post
• Provides essential context that enhances understanding
• Uses neutral, unbiased language

Characteristics of Unhelpful Notes

• Lacks sources or uses unreliable ones
• Sources don’t back up the note’s claims
• Contains incorrect or misleading information
• Expresses opinions or speculation
• Contains typos or unclear language
• Misses key points or includes irrelevant details
• Uses biased or argumentative language
• Not necessary for the post in question
• Includes harassment or abusive content